Returns & Exchanges
At Sunnies Face, we want you to love your new beauty favorites; however, if you are not completely satisfied, we offer a 30-day window for returns on items in their original, unopened packaging. Please note that for hygiene reasons, used or swatched products cannot be returned.
Initiate Your Request
Contact our support team at [email protected] with your order number and reason for return to receive a Return Authorization number.
Prepare Your Package
Securely pack your unused items in their original boxes and include a copy of your invoice to ensure smooth processing at our warehouse.
Ship It Back
Affix the provided shipping label to your parcel and drop it off at any authorized courier location; please keep your tracking number for your records.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing